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Troubleshooting a Heat Pump Issue: Our Guide

It’s that time of year where customers start switching their heat pumps from cooling to heating modes. This is the great part about these systems: with just a flip of a switch or a touch of a screen, you get powerful heating instead of efficient air conditioning. These methods all use electricity and refrigerant so there’s no need to brace yourself for the incoming fuel bill.

However, these systems still require proper maintenance and repairs when something goes wrong.

In fact, a heat pump requires twice as much maintenance as an average air conditioner or heating system, due to the fact that it runs twice as much as either system. More stress means more problems are likely to arrive if the system isn’t cleaned, inspected, and maintained.

So, first schedule maintenance with our team. Then let’s do a walkthrough of your system to see if we can’t help troubleshoot a heat pump repair in Southlake, TX.

Start With the Thermostat

Your thermostat is a key helper in this situation when something doesn’t seem right with your heat pump. It usually can tell you exactly what the temperature is, if the system is on, if there’s a connection, or if there’s an electrical malfunction occurring throughout your home or the system itself.

It’s always a good idea to start by checking your thermostat. Do you see any error codes? Does the system not turn on at all, does it read the temperature incorrectly? These are all signs that something is clearly wrong and why you should call for professional repairs. Luckily, thermostat fixes or recalibrations are some of the most affordable repairs that customers require.

If you’re not detecting a problem in your thermostat, then move on to an inspection of the heat pump itself.

Core Problems With the System

Here are some troubleshooting ideas that could help you locate the problem, or at least narrow it down for a professional technician:

  • Is the system set for heating but it’s blowing out cool air? This could be a sign that your heat pump’s reversal valve is broken and it’s unable to reverse the flow of refrigerant. It’s a simple thing to fix but it still needs professional attention to be able to run correctly.
  • Is the system overheating or stressed out? Change the air filter! A clogged air filter could be stifling the interior components and causing it a great amount of stress while it tries to cool or heat your home.
  • Is there no airflow at all? This could be a sign that the blower fan component of your heat pump is broken. The fan is required to push the cooled or heated air through the vents of your home, and if it’s not working, the heat will likely sit inside the system and get stuck.
  • The system is broken entirely. If it’s just not working at all, there could be numerous problems affecting it—from an electrical malfunction, a failed switch, or a compressor failure. Luckily, our team can diagnose all of these and give you an estimate on how much it will cost to fix it.

Since 1971, customers have trusted Coventry & Gattis A/C, Inc. with their heat pump repairs. Contact us today!

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