Reviews
Video Review By Darla
Video Review By Charles
On 8/6 at approximately 6 PM I came home to a warm 85 degree house. For the second time since the new AC installation, the drain line was plugged and the sensor shut down the unit. Daniel came within 30 min of my call and promptly solved the immediate clog and got the unit going. I inquired what it would take for a permanent solution, but Daniel did not have the parts with him and could have easily put me off for a repair later. Instead, he took the time to go back to the office to retrieve an inline shut off valve, return and install it while revising the plumbing for the drain. I manage people and encourage them to take leadership of an issue. To take ownership of a task and see it through to completion. That is exactly what Daniel did. He took the initiative, owned the situation and saw it through with enthusiasm. I would award him the highest commendation for his performance. Thanks Daniel. You are an effective problem solver and an inspiration.
Excellent service
Buck did a great job of letting me know what my system needed and made sure the work was done in a professional manner.
DANIEL my Service maintenance specialist who comes every 6 months is always amazing. Professional and on time. Very thorough. Best experience with buying our 3 Air Conditioners thru Coventry and Gaddis! Awesome customer service and support. Be sure to call them if you need new Heating or Air Conditioning. - Angela Mc
Their service technician (Cedric J), did a great job troubleshooting the problem and got our AC back up a running same day. He was very professional and courteous.
Our a/c stopped working late one afternoon recently. We called Coventry and Gattis for repair. In the heat of summer we knew it might take a while for a repair tech to come out. We were pleasantly surprised that Buck was able to come out that same evening. He did a great job quickly solving the problem and got our a/c up and running again. He was very friendly and provided good information. Buck even called the next morning to be sure all was well. We highly recommend Coventry and Gattis.
We love Coventry and Gattis! We have been using them for several years now. They are a great company. They have always taken good care of us. They have fixed our A/C unit more than once. Specifically, David Yoak does a fantastic job! Also Buck recently came out for maintenance. He did a great job as well.
I recommend them to others looking for a trusted company.
Arrived on time. Completed the work quickly. Thanks for the quick response and repair.
Buck was very professional and pleasant. Every experience with them had been top notch.
